About The Change Forum

As suggested by our name, our business is Change

We’re an independent change management consultancy in Australia, with a focus on providing change and learning programs that advance leadership capability, build better teams and enrich workplace culture. We’ve a robust track record of more than 25 years designing and facilitating innovative workplace transformation, learning and improvement processes where leadership, organisational learning and culture change are keys to success.

We work with leaders and teams at all organisation levels to help build their leadership and team-working capabilities to work more effectively together, engage with and navigate constructively through change and build vibrant, healthy work cultures that support flexible, high-performing teams.

Design creative change solutions that help strengthen organisational leadership capability and deepen learning capacity at organisational, team and individual levels
Develop participative processes that invite contribution, encourage buy-in and stimulate commitment — tailored to particular needs and workplace contexts
Transfer skills to leaders, change agents and work-teams to leverage learning capacity, improve self-management, self-awareness and working more effectively in teams
Customised learning guides, self-directed toolkits and handbooks that are practical, user-friendly, support shared understanding and extend learning at facilitated events

Bill Cropper


“When I look back on my many years as a consultant, facilitator and coach, I recognise that so much of what I’ve learned myself comes not just from my own practical experiences, but also, more importantly, from those I’ve worked with who’ve taught me so many valuable lessons about people, life and working well together…”

Hi! Bill Cropper here. I’m founder and principal of The Change Forum, creator and presenter of our programs, change consultant, facilitator, author, speaker and leadership coach. Thanks for dropping by. I hope you find our online learning resources useful and worthwhile. Please get in touch if there’s anything you think we ought to know about or would like to see improved. I’m always very happy to receive constructive feedback…

As a bit of an introduction, I’ve been developing workplace change and learning programs and skilling up leaders and teams for well over 25 years now, and in doing so, have accumulated a wealth of practical experience in areas such as forming and developing teams, leading change, leadership capacity-building, workplace culture renewal, conversational mastery, emotional intelligence and workplace wellbeing. As well as facilitating learning programs and workshops, I regularly coach and mentor leaders too.

My work internally with organisations has provided a wealth of insights that contribute to our learning programs, along with feedback and inputs from our thousands of external workshop participants. I’m particularly interested in the benefits of emotional and social intelligence, mindfulness at work and constructive conversations to create connective and compassionate workplaces, promote productive, open interchanges and facilitate personal growth and change mastery. These have helped to inform our Learning-Centred Leadership, Working Better Together and Executive Team Action Learning in-house programs and also, now, our on-line courses.

Throughout my working life, I’ve been a prolific author of practical, user-friendly toolkits and self-coaching guides that continue to feature in all face-to-face programs we provideI’m known for having a relaxed, down-to-earth, open style; comprehensive mastery of a wide range of facilitation tools, techniques and processes, and customarily work comfortably with people at all organisation levels – whether senior executives, operational managers, team leaders, outdoor workers or office staff.  I hope I bring at least some of this to our on-line presentations too.  

What our clients say...

A quality, 'value-for-money' day – well-prepared and presented, jam-packed with information, interaction and chances to reflect on practice...lots of opportunities to share experiences and look for solutions…an abundance of resources, which are greatly appreciated. It was a great day Bill.

Alison F.,

Thoroughly enjoyed this great workshop. The structure was well planned to meet our needs and Bill did a fantastic job getting people to open up and feel comfortable raising work issues. It's already started to achieve a better working environment and was a good step forward.

Larissa P.,

A worthwhile course applicable to any profession. Course content excellent and applicable to my work and the guidebook was very detailed and easy to follow. A good reference to refer to in the future. The facilitator was excellent – very friendly, with a great sense of humour which made the course even more interesting. Keep up your friendly style.

Mary C.,
Disability Services Queensland

My folks have been telling everyone how good Working Better Together was - so now they all want to go! I think what you tell your peers is probably even more honest than filling in a form for the boss or the facilitator. From my point of view it was perfect for this stage of our development. Thanks!

Joanne C.,
Wide Bay Water Corporation

An all round informative, thought-provoking experience. The most valuable course I’ve had the opportunity to attend in many years. Loved the relaxed atmosphere and enjoyed your skill in presentation. You know your stuff Bill - that’s obvious – and the guide is a great resource, very user friendly and packed with valuable tools. Thank you Bill.

Christine C.,
Queensland Health

An excellent workshop full of interesting concepts and strategies - and a guide that’s easy to follow with great topics and useful exercises. It’s given me a new mind set and greater awareness on how to deal with those difficult situations not only at work but at home as well. Since completing the workshop, I’ve put many of the techniques into practice with great results.

Alice C.,
Southern Qld Institute of TAFE

Excellent. Very powerful, practical and impacting. I have already recommended this to many colleagues. I felt like I was in a whole day of therapy and felt so empowered to go back to my workplace. Although I felt that it was a lot of things I already knew the delivery had a great impact and I was now able to apply these things with the great tools to take away and use…

Bec R.,
Community Youth Worker

Thank you for an excellent presentation. The large number of people I have spoken to were very happy with it. They liked the factfile you distributed and enjoyed the presentation itself and your style. Thanks again the Bill Cropper experience was extremely worthwhile.

Helen B.,

I got a lot of personal satisfaction from the course. I think you did a great job. You’re funny, a good listener and good at getting everyone’s attention and explaining things. You made me feel confident and relaxed. I can’t recall the last time I was in a workshop where I actually felt comfortable. Great job Coach!

Leita H.,
Dept. of Education and Training Qld