Conversations create Culture: turning talk into meaningful change action…
How people talk to each other is one of the most visible aspects of any culture, and a good predictor of how functional or dysfunctional a culture is likely to be.
How people talk to each other is one of the most visible aspects of any culture, and a good predictor of how functional or dysfunctional a culture is likely to be.
How we handle what we say in difficult moments makes all the difference to the outcomes we get. A few adjustments to what we say, or how we say it, can help things turn out for the better.